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Connecting Water for New Builds: A Complete Homeowner Guide

November 30, 20252 min read

Connecting Water for New Builds: A Complete Homeowner Guide

Building a new home is exciting, but connecting your property to the water supply can feel complicated. From obtaining permissions to installing the water main, homeowners often face delays or unexpected costs. This guide simplifies the process for UK new builds.


1. Understand Your Responsibilities

When building a new home:

  • The water company supplies the connection from the main to the property boundary.

  • The homeowner or contractor is responsible for connecting the water from the boundary into the house.

Knowing this division prevents confusion and ensures compliance with regulations.


2. Apply for a Water Connection

Before construction:

  • Contact your local water provider to request a new connection.

  • Provide site plans and details about water demand.

  • Obtain approval, costs, and scheduled connection dates.


3. Choose the Right Pipework

Modern homes use durable, corrosion-resistant pipes such as MDPE for water supply. This ensures:

  • Long-lasting service

  • Compliance with UK standards

  • Minimal maintenance

Ardent Utilities can advise on the most suitable pipe type for your property.


4. Plan the Internal Connection

Once the supply reaches your property boundary:

  • Install the main stop tap and internal pipework

  • Ensure the layout meets current regulations and safety standards

  • Consider future extensions or garden taps


5. Consider Trenchless Installation

If your new build has driveways, patios, or landscaped areas, trenchless installation minimises disruption. Benefits include:

  • No large trenches

  • Faster installation

  • Reduced landscaping restoration costs


6. Testing and Commissioning

After installation:

  • Pressure-test all pipes

  • Check for leaks or poor flow

  • Ensure internal connections meet UK building regulations

This step is critical to prevent future water damage or supply issues.


7. Why Choose Ardent Utilities

Ardent Utilities specialises in new-build water connections across the UK. Our team handles:

  • Liaising with water companies

  • Pipe installation (including trenchless methods)

  • Testing and commissioning for full compliance

With Ardent Utilities, your water connection is hassle-free and ready for occupancy.

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