- Need help with a water leak, burst or supply problem?
- enquiries@ardentutilities.co.uk
- 0800 009 2964
Specialist detection and repair of underground water leaks, bursts and damaged supply pipework for domestic and commercial properties.
Tell us what’s happening and leave your contact details.
An underground water leak is not always obvious. Water can travel through the ground before appearing at the surface, which means the wet area you can see may not be where the pipe has actually failed.
Ardent Utilities specialises in locating and repairing leaks and bursts on underground water supply pipework. We assess the problem first and work to establish where the leak is coming from before determining the right repair.
Some leaks can be traced using specialist listening equipment. Others may require further investigation or excavation to narrow down the affected section of pipe.
Underground leaks can show themselves in different ways. If something has changed with your water supply or around the property, it is worth finding out why.
Water appearing at the surface
Unusually wet ground
Changes in water pressure
A suspected burst
Problems along the supply route
Something doesn't look right
Water appearing at the surface does not necessarily mean the leak is directly underneath it. Water can move through the surrounding ground before becoming visible elsewhere.
Specialist listening equipment can help locate leaks and identify the route of underground water supplies. However, not every leak can be pinpointed using listening equipment alone.
The material, position and condition of the supply pipe can all affect how a leak is located and repaired.
Water can travel through the ground before reaching the surface, so the point where it appears may be some distance from the actual leak.
Leaks from plastic supply pipes can be harder to locate acoustically than leaks from metal pipework, so further investigation may be needed.
Where equipment alone cannot pinpoint the leak, targeted excavation may be needed to narrow down the affected section of underground pipework.
If the location or condition of the existing supply makes a repair impractical, replacing the affected supply pipe may be the more appropriate solution.
See what our customers have to say about working with Ardent Utilities.
A clear approach to investigating the problem, locating the affected pipework and deciding the right way to put it right.
Let us know what you've noticed, where water is appearing and any changes to the water supply.
We assess the underground supply and investigate where the escaping water may be coming from.
Specialist equipment is used where suitable, with further investigation or targeted excavation if required.
We carry out the appropriate repair or recommend replacement where that is the better solution for the supply.
Straightforward answers to common questions about finding underground leaks, repairing damaged supplies and what happens when the problem isn’t immediately visible.
We assess the underground supply and can use specialist listening equipment to help locate escaping water. Further investigation or targeted excavation may sometimes be required to pinpoint the affected area.
No. Water can travel through the surrounding ground before reaching the surface, so the visible wet area may be some distance from the actual location of the leak.
Yes, although leaks from plastic supply pipes can be quieter than leaks from metal pipework. This can make them more difficult to locate acoustically, so further investigation may sometimes be required.
Not always. Where detection equipment cannot pinpoint the leak accurately enough, targeted excavation may be required to narrow down the affected section of underground pipework.
Where a repair is appropriate, the damaged section of underground supply can be repaired. The location, condition and accessibility of the existing pipework will help determine the right approach.
Replacement may be the more appropriate option where a repair is impractical, access to the damaged section is particularly difficult or the condition of the existing supply makes replacement a better long-term solution.
Get in touch and tell us what you have noticed, including where water is appearing and any changes to the water supply. We can then help establish what investigation is required.
Tell us what you’ve noticed and we’ll help establish where the problem is coming from and what needs to happen next.
0800 009 2964
