Domestic water main replacement specialists

 
 
 
 
 
 
 
  
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service.  Had a horrible underground leak. Enquired with them.  But as they were very busy there was a long wait.  I called back asking if they could prioritise us as the leak was so bad the shower wouldn’t work. They came out much quicker, the two lads who came and, I apologies I’ve forgotten their names, just got on with. No mess when they had finished, they were happy to explain when I asked what they were doing.  Can’t recommend them highly enough. Thanks again Jayne  Ste and the team.
  
 
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 Ian Turtle 
 
 
 
 
  
 
 
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This is an amazing company! I’ve been thinking all day how to word my review and can only come up with the old saying that I’m gobsmacked! I had lead pipe replaced by Ardent, a job I believed would be a nightmare. The survey was carried out by two lads who knew their stuff and assured me the job would be done with minimum disruption. But you know what more than anything they were as my son would say ‘top lads’ highly respectful and reassuring.
I was told the lads would be at my house by 8.30 on Sunday and they were there on the dot, started work right away and worked until the  job was done. When we looked out to see the finished job there was no sign of any disruption, not a speck of soil/ dust/gravel etc.
if I hadn’t seen the photos of each stage of the work I wouldn’t have known anything had been done. And you know what these two lads were as good, professional and respectful as the surveyors.
The ethos in this company flows through every employee and that is to provide exceptional customer service.
The work  was done yesterday and by 10 this morning the girls in the office have emailed to me and UU all the documents needed to validate the work.
Apologies for long review, if this was an Oscar winners speech I’d have been pushed off the stage but I really want to emphasise how brilliant this company is, my husband and I are like two old cranks excited about our new water pipe.
Thanks for everything and the very best of luck
  
 
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 Sue Clark 
 
 
 
 
  
 
 
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⭐⭐⭐⭐⭐

A huge thank you to Mark, Steve, and the whole team for an absolutely outstanding job installing our new underground water pipes.

From the first day to the last, they were professional, friendly, punctual, and kept us informed every step of the way. The workmanship was first class, and they left everything spotless when they finished. You genuinely wouldn’t know they’d been there—everything was put back exactly as it was.

It’s rare to find a company that takes so much pride in their work, and it really shows. The attention to detail and the care they took throughout the entire job were second to none.

I honestly can’t recommend them highly enough. A fantastic team delivering exceptional service from start to finish. 110%—thank you all for a brilliant job!
  
 
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 Paul Cullen 
 
 
 
 
  
 
 
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Highly recommend Ardent Utilities. 5* service from the very start with Jayne and Kirsty in the office, Mark the surveyor and Craig and Charlie who did the work replacing a leaking lead pipe.  Helpful and informative with great customer service.  Great to find a company so efficient and supportive!
  
 
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 Christine Roberts 
 
 
 
 
  
 
 
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Great company and great work. They team at the office were great in dealing with my husbands OCD questions, and the guys who arrived on time, were very polite, got the job done well, avoiding all the underground obstacles in the way of our new water pipe. They tidied up well  and you'd struggle to see they'd been, other than the sparkly new pipe and tap in our outbuilding. Couldn't ask for better. Highly recommended.
  
 
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 Sandy Carr 
 
 
 
 
  
 
 
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Major flood in my garden, reached out to Ardent, as a neighbour had used them. Super fast response, people to my property quick, assessment completed quickly, proposed work decided quickly, Steve and his team worked super hard for days, where polite, professional, worked diligently, showed me there progress daily. Would highly recommend this group of nice people to any one with garden issues.
  
 
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 Scott Westwood 
 
 
 
 
  
 
 
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Fitted a new water main within a matter of hours. Left the path and inside of the house spotless and very friendly company to deal with.
They sort all the paperwork with United Utilities, and they make it a very simple process. Would 100% recommend to anyone.
  
 
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 Sam Bryce 
 
 
 
 
  
 
 
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I cannot praise the company enough. They work they did on our rear garden to stop the surface water laying there is first class. Moreover, the garden looked as good after they finished as it did before. I am delighted with the outcome. Thank you Ardent Utilities
  
 
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 Maria Foulston 
 
 
 
 
  
 
 
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I fully echo the positive reviews shared here. I appointed Ardent Utilities to replace an old lead water main, and the service from start to finish was outstanding. From the initial communication with Kirsty to the site inspection with Mark, and finally the work carried out by the team on the ground — every stage was handled professionally and efficiently. The work was completed to a high standard, and the site was left clean and tidy. I wouldn’t hesitate to recommend Ardent Utilities and would gladly use them again.
  
 
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 David Parry 
 
 
 
 
  
 
 
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What can I say? This company is a fantastic option for any work you require. Mark came out and gave me an estimate for replacing a water supply pipe to my property, which was a really great price. The work was done with no fuss. The 2 guys were very polite and professional  executed the job brilliantly infact so good you couldn't tell they had been.
  
 
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 tom yates